Support and Training
All SmartyGrants subscriptions come with a range of complimentary training and support:
- FREE access to SmartySkills, the SmartyGrants learning management system (LMS), accessible via the 'Education and Training' link from the Manage Site.
- FREE access to the Help Hub, a source of comprehensive written documentation on all functionality with links to other helpful resources, accessible via the 'Online Documentation' link from the Manage Site.
- FREE access to weekly Q&A sessions with the SmartyGrants Training Team (book in advance as attendance caps apply).
- FREE access to bi-monthly webinars. Advertised in SmartyNews - our bi-monthly SmartyGrants newsletter.
- FREE access to technical support via our skilled, empathetic Support and Training Team.
Custom training can also be arranged and SmartyGrants Managed Services can be engaged for customers who are short on time or have complex needs.
Training and support are provided by real-life humans who are SmartyGrants experts and grants experts, who care about and respect your needs and timelines, and who take seriously their obligations to meet agreed response time targets.
For more information, see Training and Support.