Service Offerings
Below we have described some of the the service offerings we can provide. You can pick and choose from these options, or we can build a custom quote for you.
In order for us to work most effectively with you, and to optimise the quality and efficiency of your grantmaking, we recommend that you engage with us as early as possible to discuss your grants policy and program design requirements.
Grants program design and implementation
SmartyGrants bring the experience in effective grantmaking to help you design programs that maximise impact, while minimising costs and effort for both grantmakers and grant seekers.
Our services cover everything from program strategy and policy development through to system configuration, form design, workflow implementation and reporting set-up.
| Our Services | |
|---|---|
| Grantmaker policy & strategy | Develop grantmaking policy, define objectives and program strategy to create effective, equitable and compliant grants programs |
| Theory of Change development | Develop Theory of Change and program vision approaches to help link program design to impact and outcomes |
| Program design | Develop over-arching outcomes and impact frameworks that guide grantmaking design and ensure programs can be measured and evaluated on their performance |
| Outcomes framework design | Develop over-arching outcomes and impact frameworks that guide grantmaking design and ensure programs can be measured and evaluated on their performance |
| Business process design | Design the processes, tasks and responsibilities for delivering grants programs, including change impacts, capability development requirements and clear roles and responsibilities |
| Requirements documentation | Establish clear requirements and document decision, risks, processes and outcomes to enable smooth delivery of grants programs |
| Implementation services | Establish and configure SmartyGrants platform, integrations and add-ons to get your program up and running quickly and easily |
| Form design and build | Provide the team to quickly and easily create the forms needed run your programs and grant rounds from end-to-end, including application, eligibility, assessment, acquittal, variations, agreement and payments forms. Forms can be designed based on your business requirements or built to your specifications |
| Report and dashboard set-up | Develop the reports and analytics dashboards required to let you track your program and report on performance throughout |
| Data migration | Manage data requirements to bring across legacy data or make updates to existing SmartyGrants data at scale |
Grants programme operations
SmartyGrants offers full-service grants administration services and support to grantmakers who need operational support to deliver their programmes end-to-end.
We can help you respond to peaks and troughs in resourcing for grants programmes. We can rapidly provide experienced personnel for tasks such as eligibility assessments, background checking and on-merit assessments through our retained pool of experienced, independent grants assessors, as well as helping manage acquittal, progress and impact reporting and helping manage payments and disbursements.
Throughout programme operations our team can help with continual improvement recommendations, business process re-engineering, system maintenance and quality management.
| Our Services | |
|---|---|
| Programme Administration | We act as an extension of your team, providing the skills and experience to manage your programmes, avoid risks and boost compliance to keep your programmes operating effectively |
| Independent assessment services | SmartyGrants maintains an on-demand pool of independent assessors, who can be rapidly mobilised to check eligibility, objectively assess applications on merit, make recommendations and document decisions to support auditable, transparent and defensible grant awards decisions |
| Payments and disbursements management | In addition to assessment services, SmartyGrants can manage the process of disbursing payments, reconciling budgets and reporting of monies distributed to grants recipients |
| Acquittals and progress reporting | Follow-up and track programmes, progress reporting and project acquittals, monitor compliance, manage risks and issues, gather impact data and beneficiary outcomes |
| Programme configuration and maintenance | Continually monitor programme delivery, recommend improvements and maintain programme configuration to help achieve outcomes |
Programme evaluation and optimisation
We help you demonstrate the impact of your programmes through analysis, reporting and evaluation providing evidence-based, meaningful insights into the performance of grants against your objectives and recommendations to improve your grants programmes.
| Our services | |
|---|---|
| Programme reviews and health checks | Conduct programme reviews, collect feedback, make improvement recommendations to programme, process and platforms |
| Data insights and analysis | Provide expert data analysis, benchmarking and insights reporting |
| Impact and evaluation reporting | Provide impact reporting and programme effectiveness evaluations including embedding our Outcomes Engine to align programme design with impacts and outcomes |